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Careers

careersGreat people, great benefits, great culture, fantastic results

 

This is the formula that makes Power Motive Corporation a great place to work. To truly instill a culture of serving as “The Product Support People”, PMC invests in its employees who in turn invest in each other. We believe this approach sets us apart from others in our industry and powers our continuing success.


We also take safety seriously. The health, safety and wellness of employees is our top priority. We are committed to compliance with all HSE legal requirements. We also encourage our employees to take a proactive role in reporting any conditions they feel are unhealthy, unsafe or environmentally irresponsible.

 

Power Motive Corporation is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

 

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Product Support People Positions Currently Available:


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Service Technician


Employment Type
Full time

Location
Colorado Springs (Colorado Springs, CO), Milliken (Milliken, CO), Grand Junction (Grand Junction, CO), Denver - Headquarters (Denver, CO)

Description

The Service Technicians at PMC are responsible for troubleshooting, repairing, and performing scheduled maintenance on equipment based on customer needs and requirements. This position is best for individuals that are dedicated to customer satisfaction, professional, timely, and protect the brand name and company image.

 

  1. Locate the issue swiftly upon interacting with the customer and communicating well with everyone involved to insure the problem is understood completely

  2. Uses their expertise to analyze and diagnose the equipment and understand what modifications and repairs need to be made

  3. Recommend the correct service and repairs to the customer and show where the failure is

  4. Accurately and neatly document all work on the work order including hour meter readings, serial numbers, model numbers and all information asked for and make sure the customer or representative signs

  5. Keep a record of all comments, compliments, complaints, and suggestions and turn them into management so appropriate action is taken

  6. Maintain the company service vehicle in a clean and orderly, hazard-free, manner and making sure service vehicle is in safe operating condition

  7. Observes all safety procedures both from company and customer’s safety procedures and make certain all hazardous waste is appropriately taken care of


Qualifications
  1. Effectively communicates with customers, co-workers, and PMC

  2. Strong mechanical and electrical knowledge

  3. Ability to understand the necessary service and training manuals

  4. Knowledgeable about the industry and current to make sound recommendations to customers

  5. Can safely operate power tools such as: lifts, hoists, hydraulic jacks, and overhead cranes Ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds

  6. Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pushing, lifting and reaching, etc.

Product Sales Support Representative – Dedicated Mine Specialist, Grand Junction, CO


Employment Type
Full Time

Location
Grand Junction, CO

Description

Management of the total business relationship with assigned mine sites. Effectively improve availability, ensuring profitability for mining business and to ensure that customer is satisfied with PMC product offerings and support.


Develop and implement standard reporting procedures for collection of time critical data related to equipment reliability and operating costs at mine sites.


Develop and execute standard processes to analyze data to manage customer satisfaction and opportunities while ensuring continuous improvement.

 

Key Job Activities:

Business relationship manager at the following levels:

  • Product Support

  • Technical Support

  • Building effective relationships with applicable mining personnel

  • Assist customer with component repair, rebuild and or replacement decisions. Major components/minor components

  • Welding fabrication and line-boring

  • Preventative Maintenance & Service Contracts


Qualifications
  • Minimum Education: High school diploma or GED, with some college level business courses

  • Minimum Experience: 8 years of experience in mining maintenance or construction


Experience Defined:

  • Customer Service Experience – 3 plus years

  • Sales Experience – 3 plus years

  • Technical or Mechanical – 3 plus years

  • Dealership experience in a parts or service-related functions – 3 plus years

 

Required Skills and Competencies

  • Data Entry / Organizational Skills

  • Telephone Skills / Communication Skills

  • Safety Knowledge

  • Reading / Math / Writing Skills

  • Reasoning Skills

  • Computer Skills:

  •     Microsoft Word - Basic Level

  •     Microsoft Excel - Basic Level

Product Support Sales Representative (PSSR) – Grand Junction, CO


Employment Type
Full Time

Location
Grand Junction, CO

Description

The primary role of this position is to assist in supporting key parts and service functions for all PMC’s product lines. The PSSR is the key point of contact for all customers in the assigned territory and is a crucial component of PMC’s success versus the competition.

 

Key Job Activities:
• Manage key ‘commodity’ items for repair and or replacement:
    o Undercarriage/Tires
    o Ground Engaging Tools (GET)
    o Filters & Oils
• Grow preventative maintenance (PM) business:
    o Expand existing PM service machine base
    o Sell cost/hr and or block services
• Assist customer with component repair, rebuild and or replacement decisions:
    o Major components/minor components
    o Welding fabrication and line-boring


Qualifications

• Minimum Education: High school diploma or GED, with some college level business courses
• Minimum Experience: Five years of experience with heavy equipment
• Experience Defined:
    o Administrative / Clerical Experience – 1 plus years
    o Customer Service Experience – 3 plus years
    o Sales Experience – 3 plus years
    o Technical or Mechanical – 3 plus years
    o Dealership experience in a parts or service-related functions – 3 plus years
• Required Skills and Competencies
    o Data Entry Organizational Skills
    o Telephone Skills Communication Skills
    o Safety Knowledge Math Skills
    o Reading / Writing Skills Product Knowledge
    o Reasoning Skills
    o Computer Skills:
        • Microsoft Word – Basic Level
        • Microsoft Excel – Basic Level

Used Equipment Manager - Denver, CO


Employment Type
Full Time

Location
Denver, CO

Description

Essential Duties and Responsibilities: The Used Equipment Manager is responsible for managing the used equipment inventory. The Used Equipment Sales Manager will manage to key business targets through effective oversight of the equipment inventory by utilizing traditional sales marketing, knowledge of equipment condition and establishing proper values. This individual will also develop ongoing, profitable relationships with customers and maintain the professional image of the company. Integrity, passion, and in-person presentational skills are essential for this role.


Key Job Activities:

• Maintain a thorough knowledge of the used equipment market

    - Have a wide knowledge of products and services offered, along with competitor products

    - Participate in marketing events such as seminars, trade shows, and conventions

    - General awareness of changes and trends in the marketplace

• Manage and develop all used equipment inventory

    - Ensures that all trade in equipment is properly valued and inspected and repaired in a timely manner

    - Establish retail prices & trade-in values

    - Manage and advertise online used equipment inventory

    - Ensure that inventory levels are adequate to meet the market demand

• Manage employees directly and in-directly assigned to the department

    - Train, motivate and engage team members in an enthusiastic manner of the sales process

    - Work with the sales team to manage and dispose of used equipment through demo, direct sale, advertised offerings, brokers and other profitable methods

    - Prepare quotations and sales proposals

    - Ability to follow through from quoting stage to delivery of the product

    - Effective delegation of certain task responsibilities

• Develop business plan and sales strategies aligned with department and company’s goals and expectations

    - Prepare a variety of status reports, including activity, closing, follow up and adherence to goals

    - Responsible for sales and performance analysis reports to anticipate future sales

    - Collaboration with dealer’s OEM partners

• Processing of deals for submittal to accounting dept for invoicing

    - Coordinate with all departments needed to accomplish the work required to close sales

• Establish and maintain current client and potential client relationships

    - Follow up on new leads and referrals resulting from field activity

    - Assign new leads and referrals

    - Have knowledge of financing, leasing and rental plans available and be able to present those to prospective clients.

    - Identify and resolve client concerns o Assist with walk-in customers o Emphasis on building rapport, trust and relationships


Job Characteristics:

Pace and Variety of Activities

• Sense of urgency for goal achievement

• Simultaneous projects

• Multi-tasking - fast-paced environment

 

Focus

• Results focus idea generation

• Innovative and creative problem solving

• Rapport and relationship building focused on achieving results

• Engage commitment of others

 

Decision-Making

• Problem solving orientation

• Risk taking

• Action-oriented and somewhat collaborative decision-making

• Quick decision making in response to changing conditions

 

Communication and Collaboration

• Extroverted, confident, enthusiastic, persuasive

• Influences, stimulates others to action

• Collaboration focused on results

 

Delegation and Leadership Style

• Authoritative leadership based on generalist expertise, knowledge of systems

• Directive leadership to assure business results are achieved

• Delegation of details as necessary, with follow up on timeliness and quality

• Accountability for results


Qualifications

• Minimum Education: Bachelor’s degree from a four-year University in Business Administration, Sales/Marketing discipline desirable • Minimum Experience: 5 years of industry experience with preference given towards management
• Occasional travel requirements
• Proficient in Microsoft Office products (Power Point, Excel & Word)